Social Media Marketing

REPUTATION MANAGEMENT

Without listening to social conversations online, you could be missing out on feedback that is critical to your business’ success; feedback that is voluntarily shared straight from the people who matter most: your target audience.

KEEP TABS ON ONLINE CONVERSATIONS

With social media monitoring and reputation management, we’ll listen to what your customers and prospects are saying, communicate with them, and ensure your local and online listings are enticing and current.

Nearly ¾ of customer feedback and complaints about a company go ignored on social media. What type of message is that sending?

Stand out from your competition and show your customers that you really care about what they have to say by responding to their feedback and questions in a timely manner.

  • Learn about potential offerings your customers could be interested in.
  • See how the chatter around your business compares to your competitors.
  • Humanize your brand.

Unfortunately, a lot of businesses can’t dedicate the time to closely monitor their online reputation and respond to every comment or inquiry.

Monitor reviews of your company on social media and review websites, like Trip Advisor and Yelp, and respond accordingly
Fix inaccurate listings in search engines and on review sites
Share positive reviews you receive through social media
Identify commonly used keywords in reviews so you can more effectively target your audience through SEO and social media marketing

FACEBOOK MARKETING

Stand out from the crowd on the most popular social network in the world.

With over 1.49 billion monthly active users and over 900 million of those logging in every day, it’s evident that Facebook’s reign is surely here to stay.

START BUILDING RELATIONSHIPS

Facebook is a platform that has consistently adapted to the marketplace and created new ways to connect with users. From Facebook Messenger to the acquisitions of Instagram and WhatsApp, Facebook understands the ever-changing dynamic of the technology-driven world we live in.

As a business owner, you need to take full advantage of the opportunity to capitalize on such a large, engaged audience. Users flock to Facebook to get a sneak peek at what their favorite brands are up to, as well as share their experiences with a particular brand or company.

Having a strong Facebook presence will allow you to connect with your loyal following, engage new prospects, and gain valuable feedback for future projects.

The network’s captive audience is one that you can’t afford to ignore. With immersive and forward-thinking strategies, Mainstreethost is here to help.